Part One: The Importance and Context of Human Resource Management
1 Strategic Human Resource Management
How Does HRM Influence Organizational Perfromance?
The Role of HRM in Executing Business Strategy
Who Is Responsible for HRM?
Why Is HRM Important to Your Career?
2 The Role of Human Resource Management in Business
Why Is Organizational Culture Important?
What Is the Role of HRM in High-Performance Work Systems?
The Role of HRM in Corporate Ethics and Social Responsibility
How Does HRM Support Organizational Change?
Cultural Differences and Global HRM
3 Diversity and The Legal Context of HRM
The Role of HRM in Risk Managment
The Importance of Employment Laws
The Importance of Diversity and Inclusion to Business Performance
Major Federal Employment Laws
Types of Employment Lawsuits
Legal Compliance Obstacles
Part Two: Planning and Staffing
4 Analyzing Work and Human Resource Planning
The Strategic Planning Process
Addressing Gaps Between the Firm's Labor Supply and Labor Demand Forecasts Job Design
5 Sourcing and Recruiting
External Recruiting Sources
Current Trends in Sourcing and Recruiting
Applicant Attraction Strategies
6 Selection and Hiring
Part Three: Training and Performance Management
7 Training and Development
Developing a Competitive Advantage Through Effective Training
Training in Ethics, Global Leadership, and Diversity
Orientation and Socialization
8 Performance Management
Why Is Performance Managment Important?
Steps in Performance Management Process
Setting Goals and Standards
Performance Information Sources
Performance Measurement Methods
Improving Performance Through Feedback and Rewards
Employee Improvement and Development Plans
Performance Managment Obstacles
Part Four: Managing Total Rewards
9 Base Compensation
What Influences Direct Financial Compensation
Evaluating the Worth of a Job
10 Incentives
Designing Incentive Plans
Individual Incentive Plans
Group, Organizational, and Special Incentive Plans
Managing Incentive Systems
11 Benefits
The Purpose and Types of Benefits
Communicating Benefits Information
Part Five: Managing the Work Environment and Increasing Employee Engagement
12 Creating a Healthy Work Environment
The Occupational Safety and Health Administration (OSHA)
Creating Sustainable Performance
13 Unionization and Creating Positive Employee-Management Relations
Labor Relations and Unionizing
Strategic Labor Relations
How Unions Impact Human Resource Managment
14 Managing Engagement and Turnover
Employee Engagement and Organizational Commitment
Turnover and Involuntary Employee Separations