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Communication in Everyday Life
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Communication in Everyday Life
A Survey of Communication

Fourth Edition
Additional resources:


January 2020 | 384 pages | SAGE Publications, Inc
Communication in Everyday Life: A Survey of Communication offers an engaging introduction to communication based on the belief that communication and relationships are interconnected. Best-selling authors Steve Duck and David T. McMahan incorporate this common theme of a relational perspective and a focus on everyday communication to show the connections between concepts and how they can be understood through a shared perspective. Students will come away with a sense of how topics in communication fit and come together as part of a greater whole, as well as gain practical communication skills from listening to critical thinking and using technology to communicate. The Fourth Edition includes enhancements to its proven pedagogical features that reflect updates in research, cultural and societal changes, and emerging issues.       

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I. COMMUNICATION FOUNDATIONS
 
1. An Overview of Communication
Learning Outcomes

 
Everyday Communication and the Relational Perspective

 
What Is Communication?

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
II. COMMUNICATION SKILLS
 
2. Identities, Perceptions, and Communication
Learning Outcomes

 
Basic Assumptions of Identity Creation

 
Identifies and Perceptions

 
Transacting Identities: Communication and Performance

 
Transacting Identities: Self-Disclosure

 
Transacting Identities: Other People

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
3. Verbal Communication
Learning Outcomes

 
How Is Verbal Communication Symbolic?

 
Kenneth Burke’s Pentad

 
Functions of Verbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
4. Nonverbal Communication
Learning Outcomes

 
Misconceptions about Nonverbal Communication

 
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
5. Culture and Communication
Learning Outcomes

 
How Can Culture Be Identified and Studied?

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
6. Listening
Learning Outcomes

 
Why Is Listening Important?

 
Active Listening

 
Engaged and Relational Listening

 
Critical Listening

 
Recognizing and Overcoming Listening Obstacles

 
Listening Skills

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
III. COMMUNICATION CONTEXTS
 
7. Personal Relationships
Learning Outcomes

 
What Are Personal Relationships?

 
Benefits of Personal Relationships

 
Initiating Relationships: Attraction and the Relationship Filtering Model

 
Developing and Maintaining Relationships

 
Coming Apart

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
8. Family Communication
Learning Outcomes

 
Families as…

 
Change and Disruption in Family Life

 
Families Communicate!

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
9. Groups and Leaders
Learning Outcomes

 
What Is a Group

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is about Relationships

 
Leadership

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
10. Communication in the Workplace
Learning Outcomes

 
Learning about the Workplace

 
Going to Work: The Workplace as a Special Frame

 
The Workplace as a Culture

 
The Workplace as Relationships

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
11. Health Communication
Learning Outcomes

 
Culture, Society, and Health

 
Health Communication

 
Patient and Provider Relationships

 
Social Networks and the Primary Health Goals of Support

 
Media, Technology, and Health

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
12. Technology and Media in Everyday Life
Learning Outcomes

 
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Cell Phones and Relationships

 
Maintaining Relationships and the Internet

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
13. Interpersonal Influence
Learning Outcomes

 
Presenting to Others and Relating to Audiences

 
Sequential Persuasion

 
Emotional Appeals

 
Compliance Gaining

 
Fallacious Arguments

 
And So…

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
14. Interviewing
Learning Outcomes

 
Preparing for an Interview

 
Interviews

 
Pre-Interview Responsibilities

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Post-Interview Responsibilities

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 

Supplements

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Key features
NEW TO THIS EDITION:
  • Cultural elements of communication have been reinforced throughout so that culture is recognized and understood as fundamental when students explore other issues of communication.
  • An increased focus  on social and civic engagements
  • New and updated content corresponds with the dynamic nature of communication in an ever-changing society.

KEY FEATURES:

  • A conversational and engaging writing style makes the book accessible to readers across varying levels of academic preparedness and diverse life experiences.  
  • A unifying theme of a relational perspective recognizes that relationships are central to people’s understanding of the world.
  • Focusing on everyday communication recognizes that while most communication is seemingly ordinary, it is also the place where most relational and life matters take place.
  • A theme of relational perspective and everyday communication demonstrates how all communication is interconnected, enhancing student understanding.
  • Communication and Career boxes present students with guides to integrate the material into their careers, helping them understand how the material applies to career success. 
  • Communication and Social Engagement boxes examine the material in connection to social and civic engagement and activism. 
  • Disciplinary Debate boxes encourage critical thinking by asking students to consider competing views within communication scholarship or positions that counter those presented in the text. 
  • Diverse Voices boxes expand discussion of content to a multicultural perspective, preparing students for today’s diverse world. 
  • Ethical Issue boxes address an increasingly important area of focus in the discipline by urging students to contemplate and develop a position regarding ethical quandaries that arise in communication.
  • Communication + You boxes ask students to consider the material in relation to their lives and experiences, encouraging them to become careful observers of the activities and events going on around them.
  • Technology Connections features lead students to draw from media to further explore the issues discussed in each chapter.
  • Learning Outcomes Revisited encourage review of chapter material through a pedagogical structure rather than a simple chapter summary.
 

Overall Book Changes

Table of Contents: (e.g. Reorganization of chapters, chapter deletions, additions, splitting, or combining)

 

 

Chapters have been reorganized, specifically with the previous chapter two becoming an appendix.

 

 

Pedagogy and Feature Sets:

 

·         Introductory Chapter Pedagogy

Focus Questions have become Learning Outcomes and have been altered according to new content

 

 

·         End-of-Chapter Pedagogy

Pedagogy has been updated to reflect changes.  End-of-chapter features have been completely changed to “Communication and You and Technology Connections”

 

 

 

·         Chapter Features

Updated and new pedagogical features appear throughout the chapters

 

 

·         Glossary

Glossary has been changed to match new and removed terms

 

.

 

·         Table/Figures, and/or Other Art

Tables, figures, and photos have been added and updated

 

 

 

 

References:

Updated references appear throughout the book

 

 

 

Overall Manuscript Length:

?????

 

 

 

II. Chapter-Specific Changes

Please list changes to each element, including textual revision, tables, maps, charts, figures, data, readings, etc, as applicable.

 

Preface:

 

Preface has been updated to match new material

 

 

 

Foreword:

 

Click here to enter text

 

 

Introduction:

 

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Chapter 1:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Overview of Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 2:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Identities and Perceptions -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 3:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Verbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 4:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Nonverbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 5:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Culture -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 6:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Listening -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 7:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Personal Relationships -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 8:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Family Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 9:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Groups and Leaders -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 10:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Workplace -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 11:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Health -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 12:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Technology and Media -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 13:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Influence -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 14:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Interviewing -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 15:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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Chapter 16:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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Chapter 17:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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Chapter 18:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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Chapter 19:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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Chapter 20:

Please check all that apply

 

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?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

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