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Effectively Managing and Leading Human Service Organizations
Fourth Edition
- Ralph Brody - Cleveland State University, Cleveland, Ohio
- Murali Nair - University of Southern California, School of Social Work
A practical, skill-building approach to managing a human service agency
January 2014 | 448 pages | SAGE Publications, Inc
Effectively Managing Human Service Organizations is and continues to be a highly used core textbook for courses on human service/social work administration. The book is highly practical and takes students through the nuts and bolts of managing a human service agency (from strategic planning, to problem solving, increasing productivity, supervising staff, and seeking funding). Its value and distinction among competing texts is that it offers a practical, skill-building approach, which is well received by students and faculty.
The new edition will be expanded to included much more content on leadership, as this is an area receiving more attention in administration courses and social service agencies as well.
PART I: Setting Organizational Directions
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix : Human Service Management Competencies
Web Sites for Human Service Managers
Bibliography
Index
About the Author
Supplements
Very good for detailed (where the rubber meets the road) understanding. Needs online support an resources - lacking in this area.
School Of Social Work, University Of Texas-Arlington
November 3, 2015
I'm teaching a human resources classes and the content of this book, particularly section II addresses the learning outcomes of my class.
Camp Adventure, University Of Northern Iowa
May 30, 2014
currently using Spring 2014
Social Science Dept, Coppin State University
April 16, 2014
I am using this text as a means of providing consistency with other professors in the University offering the same course.
Sociology Soc Work Anthro Dept, Utah State University
February 6, 2014
Instructor wanted
Sch Of Social Work Human Svcs, Eastern Washington University
December 3, 2013