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Agency-Based Program Evaluation

Agency-Based Program Evaluation
Lessons From Practice

Additional resources:

January 2010 | 384 pages | SAGE Publications, Inc
Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated.

This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors.

Features and Benefits:

combines the methodology of program evaluation with the reality of working with agencies

an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated

examples of the techniques to apply in family and children services agencies

Introduction: The Purpose of This Book
Ch 1. Making the Case for Program Evaluation
Ch 2. Steps in Program Evaluation
Ch 3. Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based Research
Ch 4. Ethical Challenges for Evaluators in an Agency Setting: Making Good Choices
Ch 5. Agencies and Academics: The Social and Political Context of Program Evaluation
Ch 6. Cultural Competency and Program Evaluation
Ch 7. Program Definition: Using Program Logic Models to Develop a Common Vision
Ch 8. Program Description: Evaluation Designs Using Available Information
Ch 9. Evaluation Design: Options for Supporting the Use of Information
Ch 10. Evaluation Design: Group Designs and Methods
Ch 11. Evaluation Design: Qualitative Designs and Applications
Ch 12. Consumer Satisfaction
Ch 13. Dissemination: Spreading the News
About the Authors


Study Site
The Student Study Site features SAGE Journal Articles and Web Resources.
Instructor Resources Site
The password-protected portion of the Web site includes PowerPoint Slides, a Test Bank, and Web Resources.

"What sets Kapp and Anderson’s book apart is an emphasis for nonevaluators on a succinct argument for conducting evaluations and a thorough discussion of applied ethics in evaluation. Agency-Based Program Evaluation would be a good fit for a program evaluation survey course, especially for those in the social work and human service professions (e.g., family therapists). Practitioners of all specialties who are interested in adding program evaluation activities to their skill set will find this a useful introduction to the field, but it shouldn’t serve as the sole resource."

Dr. Mike Bonner

This textbook has all the elements of Program Evaluation that I was interested in teaching. Further, the writing is very understandable and the formatting is attractive. In particular, I like the two sections on Program Logic Models and Cultural Competency.

Professor Elaine JOrdan
Gallup Graduate Studies Center, Western New Mexico Univ
May 28, 2013

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