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It is essential that in today's public sector, social care and health managers have a thorough and critical understanding of best practice in commissioning services. This guide has been developed to underpin core aspects of commissioning services in health and social care with tools and strategies that really work. The authors go through the commissioning process step-by-step in order to help the reader better understand the following:

·  The distinguishing characteristics of commissioning ;

·  how commissioning is affected by changes in the public sector generally and health and social care in particular;    

·  the significant potential for improved service quality and value for money arising from commissioning; 

·  how good commissioning can engage in productive conversations that can lead to better outcomes for patients, clients and the community.

There are sections on specific skills needed for good commissioning, the challenges many face and how to approach them, and what makes a good commissioning manager.

 
Introduction
 
Introduction to commissioning
What is commissioning?

 
Key roles

 
Benefits from commissioning

 
Commissioning compared with other management processes

 
Where does commissioning come from?

 
Successful commissioning - collaboration

 
The commissioning process - a model

 
Commissioning - a new model

 
What skills are needed?

 
 
Commissioning in the NHS
The development of commissioning in the NHS

 
The new health environment

 
The journey to authorisation

 
The challenges of commissioning in this sector

 
 
Commissioning in adult social care
The development of commissioning in adult social care

 
Government actions

 
A developing view of adult social care

 
The role of local authorities

 
The challenges of commissioning in this sector

 
 
Key challenges for health and social care
Comparison between the NHS and social care systems

 
The specific challenges facing the NHS and social care

 
What questions do we need to answer?

 
 
Conclusion

This really is an excellent text and pretty much alone in its field right now. It is very topical in public health where many services are being put out to tender and health and social care workers are needing to get up to speed quickly. A highly readable book, well organised and logically presented. I have learnt so much from reading it myself, I know my students will love it!

Dr Helen Hand
Faculty of Health and Wellbeing, Sheffield Hallam Univ.
July 22, 2014

This a nice concise book with an easy reading layout.

Perhaps a little expensive for the amount of content and not considered of good value for the modules and course I am lecturing on.

Mrs Maxine Davis
Children Health AccessPublic Services, South Devon College
July 8, 2014

Extremely informative and engaging text that goes some way to defining best practise when embarking on the pathway of commissioning. Ideal for any clinical institution that is considering offering a service through the NHS.

Mr Philip Bright
Research Department, European School of Osteopathy
April 30, 2014

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ISBN: 9781446282267
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