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Return Policy

If your order arrives damaged, or you receive the incorrect book, you can return it for exchange or refund within 30 days of receipt, and we will pay return postage.

If you ordered the wrong book, decide it is not suitable, or simply wish to cancel your order, you may also return it – in mint condition – within 30 days of receipt, but you will be responsible for return postage.

In all cases, please contact our Returns Administrator Nicola Maullin by email at


Delivery - Books

We offer free delivery for all online book orders by individuals in the UK.

  • UK – free shipping
  • Europe – £5.00 for the 1st item (plus £2.00 for each additional item).
  • Rest of UK shipping territory – £8.00 for the 1st item (plus £3.00 for each additional item)

For book orders in Australia and New Zealand, please order at


Frequently Asked Questions

If you have a query, our frequently asked questions may be able to help you 

Customer service is available
8:30 a.m. to 5:30 p.m. Monday to Friday.

Online Book Order Enquiries 
Tel: +44 (0)20 7324 8703